CAREER AND OPEN POSITIONS

CAREER | OPEN POSITIONS

KATE & TOM is a lifestyle brand that has specialised in well-being and plant-based cuisine and is geared towards sustainable growth and continuous development. To reach our mission (make plant-based cuisine to an experience and reconnect people with nature and themselves) we are constantly looking for motivated, open-minded and passionate team members – from all over the world – that want to reach this goal with us and also want to have a positive influence on nature, society and hospitality.

Since we are convinced that clear structures and the possibility for personal and professional growth in a company have significant influence on satisfaction and well-being, we therefore offer challenging trainee programmes at KATE & TOM.

As a trainee at KATE & TOM you take on responsibility from day one and can grow into your role step by step in order to meet our expectations. Experienced coaches, monthly feedback and certification at the end of the trainee programme will help you master this challenge and get to know KATE & TOM better.

All trainee programmes are designed for a period of one year and offer you the chance to grow beyond your own limits, to learn new things and to be part of a motivated and passionate team. After successfully completing your trainee program at KATE & TOM, you will have acquired a good basic knowledge of the company's internal processes and standards and will from now on support us in making plant-based cuisine an experience. Let's grow together and shape the future.

Shape the future. Be part of KATE & TOM.

ALL POSITIONS

KITCHEN

SERVICE

TRAINEE MANAGER HOSPITALITY (M/F/D)

As Trainee Manager Hospitality (m/f/d) at KATE & TOM'S DELI VIENNA you help us – with your passion for lived hospitality, your distinct interest in management as well as leadership – to achieve our mission and to enthuse our guests over the beauty and diversity of plant-based cuisine by creating a unique experience for them.

Together with the Team Leads (BOH & FOH) you are responsible for the smooth running of the whole restaurant and for all administrative tasks. Since you strongly identify with the values and the KATE & TOM brand, you and the entire restaurant team take care of the well-being and best possible guidance of our guests to make plant-based cuisine and their stay at our restaurant an experience.

In the course of the trainee programme you will learn step by step everything a K&T Manager Hospitality needs to know about good service, the processes and standards in the BOH and FOH, management as well as the principles of good team leadership in the hospitality industry. As Trainee Manager Hospitality you take over responsibility right from the start, you are responsible for monitoring and complying with the KATE & TOM standards (FOH & BOH), the ongoing controlling as well as the compliance with the current budget. During the trainee programme you are supported by experienced coaches and receive regular feedback to be able to improve your skills from day to day.

Tasks and expectations:

independent commercial and operational management of the restaurant
shared responsibility with the Team Leads (BOH & FOH) for opening and closing of the restaurant
takeover of all administrative tasks (e.g. creating duty rosters, maintaining maintenance tasks, conducting training courses, etc.)
planning, coordination and ordering of goods (ingredients, uniforms, office accessories, gift and menu cards etc.)
joint responsibility for checking the quantity and perfect quality of all deliveries and ingredients - together with the Team Leads - as well as making complaints in the event of deviations
daily, legally compliant cash register closing and management / control of the time / wage account
measurement of the daily performance (processes and costs) as well as taking suitable measures to improve the financial performance of the restaurant
responsibility for the control, planning and compliance with the current budget including reporting
preparation of financial reports and reporting on performance metrics
control and compliance with specified processes in order to ensure the optimal operation of the restaurant
communication of new implementations (menu, processes, events, etc.) to the Team Leads BOH and FOH
overall responsibility for the constant maintenance of cleanliness and hygiene in the entire restaurant (kitchen, guest room and toilet rooms)
constant enforcement of safe and hygienic working methods as well as reporting of accidents
responsibility for maintaining food & service quality
responsibility for complaint management – ensuring guest satisfaction and resolving complaints in the interest of the guest
management, motivation and leadership of the restaurant team – together with the team leads (BOH and FOH)
support of the team leads (BOH and FOH) and the team in daily dealings with guests as well as at events, to ensure excellent quality and service
greeting and saying goodbye to guests and regulars, with undivided attention, as if these were friends
live hospitality and have positive conversations with guests so that they can have a more personal experience each time they join us
excellent service in accordance with our standards: advising the guest on food, drinks & wine as well as information about ingredients and possible allergens, serving and clearing of the tables, attention to any wishes, preparation and service of drinks and wine etc.
organisation of reservations
answering the phone with a smile on your face (including listening to and answering voice messages)

Personal characteristics:

an open-minded, friendly, authentic, helpful and efficient personality
great passion for excellent guest service
always wear a smile and inspire others to do the same
mental and physical resilience to meet the demands of work in the restaurant
enjoy helping our guests to feel good and relax during their stay
sense of aesthetics
teamplayer – good communication with guests and other team members
enjoyment of teamwork and the desire to achieve a common goal and pursue it daily
great interest in management, team leadership and excellent guest service as well as a certain affinity for numbers
solution-oriented and entrepreneurial thinking and acting

Requirements:

high identification with the KATE & TOM brand
respect for the plant-based cuisine (aka 'vegan cusine')
high self-motivation and high quality standards
completed training (any vocational school, grammar school, high school, university of applied sciences, university or similar)
work experience is an advantage (ideally in a similar position)
absolute willingness to learn in order to acquire necessary/new knowledge
high adaptability and dedication
serving and clearing of large quantities of food, plates and glasses
very good knowledge of German, spoken and written
very good knowledge of English, spoken and written
lived hospitality and collegiality
basic knowledge of MS Office
leadership skills (coaching, guidance and motivation of team members)

We offer you the chance to grow with us and to actively help shaping the future. For the advertised position, a minimum gross basic wage of EUR 2.035 per month applies to 40 hours per week!

You are ready for this challenge, want to take over responsibility as well as live your passion for hospitality and good service at KATE & TOM? Then we would like to know more about you – please send us your CV, an authentic photo and your meaningful letter of motivation to: careers@kateandtomcuisine.com

Shape the future. Be part of KATE & TOM.

Publishing date: 04.06.2022

TRAINEE TEAM LEAD BOH (M/F/D)

As Trainee Team Lead BOH (m/f/d) you help us – with your passion for impeccable ingredients and the cooking craft as well as your pleasure of team leading – to achieve our mission and to enthuse our guests over the beauty and diversity of plant-based cuisine by creating a unique experience for them.

Since you strongly identify with the values and the KATE & TOM brand, share our attitude towards the best organic ingredients and our guests and are open to new management styles, you take over – beside the preparation and presentation of dishes – the responsibility for the quality management in the kitchen as well as the guidance of the K&T Plant-based Chefs and make a significant contribution towards making plant-based cuisine and every stay of our guests an experience.

In the course of the trainee programme, you will learn step by step everything a K&T Team Lead 'Back of House' (BOH) needs to know about techniques of cooking and preparation, bread baking, preparation of sophisticated desserts, the processes and standards in the BOH, as well as the principles of good team leadership in the hospitality industry. Right from the start, you will be responsible for monitoring and complying with the KATE & TOM Standards in the BOH, coordination of the job rotation in the kitchen and leading the K&T Plant-based Chefs. During the trainee programme you are supported by experienced coaches and receive regular feedback to be able to improve your skills from day to day.

Tasks and expectations:

shared responsibility with the Manager Hospitality for opening and closing of the restaurant
product inspection upon receipt of goods (freshness, quality and quantity)
daily inventory check and reporting of outgoing stocks to the Manager Hospitality
responsibility for compliance with and execution of the implemented HACCP standards
responsibility for the constant maintenance of cleanliness and hygiene in the kitchen
constant enforcement of safe and hygienic working methods as well as reporting of accidents
quality control of food preparation according to the recipe manual
communication to/training of the BOH team in the event of any changes (menu, processes, etc.)
leadership and motivation of the kitchen team through exemplary, exceptional cooking craft and creating an enthusiastic and warm environment
coordination of job rotation in the kitchen
training and introduction of new kitchen employees to their workplace through targeted mentoring and training (quality management)
resolving problems between team members through mediation
preparation, washing, cutting and peeling of cooking ingredients
precise preparation, cooking and presentation of the seasonally changing dishes according to the specified recipes
personal responsibility for the preparation and quality of the food ordered
compliance with the presentation and portioning instructions for each dish
excellent knowledge of the dishes and ingredients used on the menu
organisation and replenishment of the dry storage and cold room
ensuring correct storage and labelling of food to prevent spoilage
maintaining a prepared and clean work environment at all times
adherence to specified processes in order to ensure the optimal operation of the kitchen
constant communication and cooperation both within the own team and towards the 'Front of House' (FOH) team

Personal characteristics:

an open-minded, friendly, authentic, helpful and efficient personality
great passion for plant-based food, culinary arts as well as openness to new ingredients and cooking techniques
mental and physical resilience to meet the demands of work in the kitchen
ability and joy to work in a dynamic working environment
sense of aesthetics
teamplayer – good communication with guests and other team members
enjoyment of teamwork and the desire to achieve a common goal and pursue it daily
ability to act as a mediator and to resolve conflicts in the team

Requirements:

high identification with the KATE & TOM brand
respect for the plant-based cuisine (aka 'vegan cusine')
high self-motivation and high quality standards
completed training (any vocational school, grammar school, high school, university of applied sciences, university or similar)
work experience is an advantage (ideally in a similar position)
absolute willingness to learn in order to acquire necessary/new knowledge
high adaptability and dedication
the ability to prepare, cook and present a dish according to a given recipe
good knowledge of English, spoken and written, to be able to lead an international kitchen team
good knowledge of German, spoken and written, would be desirable
lived hospitality and collegiality
basic knowledge of MS Office
leadership skills (coaching, guidance and motivation of team members)

We offer you the chance to grow with us and to actively help shaping the future. For the advertised position, a minimum gross basic wage of EUR 1.830 per month applies to 40 hours per week!

You want to live your passion for hospitality and leading of teams at KATE & TOM? Then we would like to know more about you – please send us your CV, an authentic photo and your meaningful letter of motivation to: careers@kateandtomcuisine.com

Shape the future. Be part of KATE & TOM.

Publishing date: 04.06.2022

TRAINEE TEAM LEAD FOH (M/F/D)

As Trainee Team Lead FOH (m/f/d) you help us – with your passion for lived hospitality and your pleasure of team leading – to achieve our mission and to enthuse our guests over the beauty and diversity of plant-based cuisine by creating a unique experience for them.

Since you strongly identify with the values and the KATE & TOM brand, share our attitude towards our guests and are open to new management styles, you take over – beside the perfect service and the best possible advising of our guests – the responsibility for the counter and the dining area as well as the guidance of the K&T Ambassadors and make a significant contribution towards ensuring that our guests feel good and live the good life.

In the course of the trainee programme, you will learn step by step everything a K&T Team Lead 'Front of House' (FOH) needs to know about good service, sales, communication, wine, the processes and standards in the FOH, as well as the principles of good team leadership in the hospitality industry. Right from the start, you will be responsible for monitoring and complying with the KATE & TOM Standards in the FOH, organising all caterings and special events in the restaurant and leading the K&T Ambassadors. During the trainee programme you are supported by experienced coaches and receive regular feedback to be able to improve your skills from day to day.

Tasks and expectations:

shared responsibility with the Manager Hospitality for opening and closing of the restaurant
responsibility for the constant maintenance of cleanliness and hygiene in the restaurant and the toilet rooms
communication to/training of the FOH team in the event of any changes (menu, processes, etc.)
leadership and motivation of the service team through exemplary, exceptional guest service and creating an enthusiastic and warm environment
when necessary supporting the trainer in training new service employees at their workplace through targeted mentoring
resolving problems between team members through mediation
responsibility for the implementation of excellent customer service
responsibility for complaint management – ensuring guest satisfaction and resolving complaints in the interest of the guest
greeting and saying goodbye to guests and regulars, with undivided attention, as if these were friends
live hospitality and have positive conversations with guests so that they can have a more personal experience each time they join us
excellent service in accordance with our standards: advising the guest on food, drinks & wine as well as information about ingredients and possible allergens, serving and clearing of the tables, attention to any wishes, preparation and service of drinks and wine etc.
responsibility for the cash register, credit card machine and cash processing
organisation of the service stand (refilling cutlery, napkins, menus and table decorations)
maintaining a prepared and clean work environment at all times
take the initiative during quieter times to make the restaurant better than you found it (e.g. refilling the toilets and washrooms, ensuring cleanliness in the entrance, guest and toilet areas, etc.)
supporting other restaurant areas if necessary (e.g. bar preparation and sales)
organisation of reservations
answering the phone with a smile on your face (including listening to and answering voice messages)
adherence to specified processes in order to ensure the optimal operation of the restaurant
the joy of sharing the passion and knowledge for plant-based cuisine with our guests
constant communication and cooperation both within the own team and towards the 'Back of House' (BOH) team

Personal characteristics:

an open-minded, friendly, authentic, helpful and efficient personality
great passion for excellent guest service
always wear a smile and inspire others to do the same
mental and physical resilience to meet the demands of work in the restaurant
enjoy helping our guests to feel good and relax during their stay
sense of aesthetics
teamplayer – good communication with guests and other team members
enjoyment of teamwork and the desire to achieve a common goal and pursue it daily
ability to act as a mediator and to resolve conflicts in the team

Requirements:

high identification with the KATE & TOM brand
respect for the plant-based cuisine (aka 'vegan cusine')
high self-motivation and high quality standards
completed training (any vocational school, grammar school, high school, university of applied sciences, university or similar)
work experience is an advantage (ideally in a similar position)
absolute willingness to learn in order to acquire necessary/new knowledge
high adaptability and dedication
the ability to prepare drinks and bar snacks (e.g. breads) according to a recipe
serving and clearing of large quantities of food, plates and glasses
very good knowledge of German, spoken and written
very good knowledge of English, spoken and written
lived hospitality and collegiality
basic knowledge of MS Office
leadership skills (coaching, guidance and motivation of team members)

We offer you the chance to grow with us and to actively help shaping the future. For the advertised position, a minimum gross basic wage of EUR 1.830 per month applies to 40 hours per week!

Shape the future. Be part of KATE & TOM.

Publishing date: 04.06.2022

TRAINEE PLANT-BASED CHEF (M/F/D)

As Trainee Plant-based Chef (m/f/d) you help us – with your passion for fresh ingredients and the cooking craft – to enthuse our guests over the variety and beauty of plant-based cuisine and to create a unique experience for them.

At KATE & TOM we attach great importance to the lived cooking craft and the best organic ingredients. Together with your colleagues you are responsible for the preparation and presentation of all dishes and with your attention to detail you make plant-based cuisine and each stay of our guests in KATE & TOM'S DELI VIENNA to an experience.

In the course of the trainee programme, you will learn step by step everything a K&T Plant-based Chef needs to know about behaviour in the professional kitchen, perfect ingredients, cutting techniques, cooking and preparation methods, as well as baking bread and creating desserts. Through job rotation in the kitchen, you get to know all the stations and will always have to face new challenges. As Trainee Plant-based Chef you take over responsibility right from the start as well as (depending on the respective specialisation) interesting and challenging additional tasks – for example helping with events, stock management or fermentation. During the trainee programme you are supported by experienced coaches and receive regular feedback to be able to improve your skills from day to day.

Tasks and expectations:

preparation, washing, cutting and peeling of cooking ingredients
precise preparation, cooking and presentation of the seasonally changing dishes according to the specified recipes
personal responsibility for the preparation and quality of the food ordered
compliance with the presentation and portioning instructions for each dish
excellent knowledge of the dishes and ingredients used on the menu
organisation and replenishment of the dry storage and cold room
ensuring correct storage and labelling of food to prevent spoilage
maintaining a prepared and clean work environment at all times
participation in the ongoing monitoring of stocks and reporting of outgoing ingredients to the Team Lead BOH
support of the Team Lead BOH to comply with the implemented HACCP standards
adherence to specified processes in order to ensure the optimal operation of the kitchen
constant communication and cooperation both within the own team and towards the 'Front of House' (FOH) team

Personal characteristics:

an open-minded, friendly, authentic, helpful and efficient personality
great passion for plant-based food, culinary arts as well as openness to new ingredients and cooking techniques
mental and physical resilience to meet the demands of work in the kitchen
ability and joy to work in a dynamic working environment
sense of aesthetics
teamplayer – good communication with guests and other team members
enjoyment of teamwork and the desire to achieve a common goal and pursue it daily

Requirements:

high identification with the KATE & TOM brand
respect for the plant-based cuisine (aka 'vegan cusine')
completed training (any vocational school, grammar school, high school, university of applied sciences, university or similar)
work experience is an advantage (ideally in a similar position)
absolute willingness to learn in order to acquire necessary/new knowledge
high adaptability and dedication
the ability to prepare, cook and present a dish according to a given recipe
good knowledge of English, spoken and written, to be able to work in an international kitchen team
good knowledge of German, spoken and written, would be desirable
lived hospitality and collegiality

We offer you the chance to grow with us and to actively help shaping the future. For the advertised position, a minimum gross basic wage of EUR 1.700 per month applies to 40 hours per week!

You want to live your passion for the cooking craft at KATE & TOM? Then we would like to know more about you – please send us your CV, an authentic photo and your meaningful letter of motivation to: careers@kateandtomcuisine.com

Shape the future. Be part of KATE & TOM.

Publishing date: 04.06.2022

TRAINEE AMBASSADOR (M/F/D)

As Trainee Ambassador (m/f/d) you are ambassador and representative of our brand. For our guests you are the first and last contact person and therefore very important for their satisfaction. As a sign of your hospitality you always have an open ear for our guests and it is your excellent service that conjures a smile on people's lips.

Together with your colleagues you take care of the well-being and the best possible advising of our guests in order to make the plant-based cuisine and every stay in KATE & TOM'S DELI VIENNA an experience.

In the course of the trainee programme, you will learn step by step everything a K&T Ambassador needs to know about good service, sales, communication and wine. As Trainee Ambassador you take over responsibility right from the start as well as (depending on the respective specialisation) interesting and challenging additional tasks – for example the organisation of events, the wine and beverage service or social media. During the trainee programme you are supported by experienced coaches and receive regular feedback to be able to improve your skills from day to day.

Tasks and expectations:

providing excellent guest service to make every stay in the restaurant a memorable one
greeting and saying goodbye to guests and regulars, with undivided attention, as if these were friends
excellent service in accordance with our standards: advising the guest on food, drinks & wine as well as information about ingredients and possible allergens, serving and clearing of the tables, attention to any wishes, preparation and service of drinks and wine etc.
live hospitality and have positive conversations with guests so that they can have a more personal experience each time they join us
organisation of the workplace (refill cutlery, napkins, glasses, saucers and cups)
maintaining a prepared and clean work environment at all times
take the initiative during quieter times to make the restaurant better than you found it (e.g. refilling the toilets and washrooms, ensuring cleanliness in the entrance, guest and toilet areas, etc.)
maintainance of cleanliness in the entrance and guest area as well as the toilets (sweeping and wiping of dirty surfaces)
supporting other restaurant areas if necessary (e.g. bar preparation and sales)
support of the Team Lead 'Front of House' (FOH) in the event of complaints in order to find a suitable solution for the benefit of the guest
adherence to specified processes in order to ensure the optimal operation of the restaurant
the joy of sharing the passion and knowledge for plant-based cuisine with our guests
constant communication and cooperation both within the own team and towards the 'Back of House' (BOH) team

Personal characteristics:

an open-minded, friendly, authentic, helpful and efficient personality
great passion for excellent guest service
always wear a smile and inspire others to do the same
mental and physical resilience to meet the demands of work in the restaurant
enjoy helping our guests to feel good and relax during their stay
sense of aesthetics
teamplayer – good communication with guests and other team members
enjoyment of teamwork and the desire to achieve a common goal and pursue it daily

Requirements:

high identification with the KATE & TOM brand
respect for the plant-based cuisine (aka 'vegan cusine')
completed training (any vocational school, grammar school, high school, university of applied sciences, university or similar)
work experience is an advantage (ideally in a similar position)
absolute willingness to learn in order to acquire necessary/new knowledge
high adaptability and dedication
the ability to prepare drinks and bar snacks (e.g. breads) according to a recipe
serving and clearing of large quantities of food, plates and glasses
very good spoken German
very good spoken English in order to be able to offer full service to international guests
lived hospitality and collegiality

We offer you the chance to grow with us and to actively help shaping the future. For the advertised position, a minimum gross basic wage of EUR 1.700 per month applies to 40 hours per week!

You want to live your passion for hospitality and good service at KATE & TOM? Then we would like to know more about you – please send us your CV, an authentic photo and your meaningful letter of motivation to: careers@kateandtomcuisine.com

Shape the future. Be part of KATE & TOM.

Publishing date: 04.06.2022

hand takes chocolate truffle from plate full of colorful truffles

CAREERS

femlae hands holding a bowl with polenta - topped with shiitake mushrooms and salad

HOSPITALITY + SHOPPING

JOURNAL